SEND US YOUR FILM / SHIPPING
When shipping film to us please make sure your packaging is secure. Best is a BOX ! Shipping boxes of any size are preferred. If you send your film in an envelope, regardless of the type, you take the risk of the film being damaged or lost by modern shipping equipment tearing open or crushing the contents. Please be smart when sending this priceless package.
FOR OUR INTERNATIONAL CLIENTS: NAFTA [Canada, Mexico, C. America] customs rules: Film processing and ALL photo-lab work from the US, fall in as "EXEMPT" under several classifications. http://cbsa-asfc.gc.ca/publications/dm-md/d11/d11-3-3-eng.html#_a23 These rules apply to ALL countries that belong to NAFTA. If you are in a NAFTA country you should NEVER have to pay customs fees for using dr5!
FLAT RETURN SHIP FEE: UP TO 13oz. $5.00 – 1stCLASS w/tracking.
FLAT RETURN SHIP FEE: UP TO 4lbs $6.90 – PRIORITY POST w/tracking. SHIP TIME 2-DAY
FLAT RETURN SHIP FEE : UP TO 4lbs $21.00 - EXPRESS-POST w/FULL TRACK
FREE RETURN SHIP: FOR ALL ORDERS OVER 20-ROLLS
FEDEX - UPS GROUND or AIR: BY REQUEST ONLY If you have your OWN shipper account, we can use it on your order.
We can not pre-set shipping costs for UPS OR FEDEX. Give us a call or go the UPS/FEDEX site for a price quotes.
INTERNATIONAL ORDERS: USPS-POST – DEFAULT SHIP. Client choice -
1stCLASS w/tracking: UP TO 2lbs - THEN PRIORITY – SHIP TIME UP TO 16 WORKING DAYS. $8 ~ $22. depending on country
FLAT RETURN SHIP FEE - PRIORITY POST w/tracking: UP TO 4lbs - $25 – SHIP-TIME UP TO 8 DAYS
FLAT RETURN SHIP FEE – EXPRESS-POST w/FULL TRACK: UP TO 4lbs - $46 – SHIP TIME ABOUT 4 DAYS
FREE RETURN SHIP: FOR ALL ORDERS OVER 30-ROLLS
ALL ORDERS MUST INCLUDE A PHONE # AND EMAIL ADDRESS! SHIPPING REQUIRES THIS INFO.
FANCY NEW BOXES ? We like to recycle! So if you see your film come in an old used box - we are not cheap - we just don't see the sense in tossing a perfectly good box. Save the planet - re-use the box we send your orders in.
Please note Ship costs are an unfortunate fact of our service. Please take these added costs into consideration when sending us orders. NOTE: Orders receive our discount for shipping for roll volumes over 20-rolls or posted facebook specials.
AIR TRAVEL NOTES: Take note that due to the ever increasing threat to film by X-ray, while you are traveling - we highly suggest you send film to us/the-lab or to yourself from your travel spot/location. Getting back on the airplane with your exposed or unexposed film only subjects your films to more unneeded X-ray, Unless If you are able to have your film hand-checked. REGARDLESS of what the airports my tell you, X-ray is X-ray, it WILL damage film, even slow films. Every walk-through x-ray machine is different and each will damage film differently, slight/or unseen to bad. You may not notice a 1st pass or even a 2nd and maybe only if you had an "unpassed roll" processed side-by-side. If you have to pass film through the X-ray it is best to buy a double or triple [2 bags] "double" lead film bag. Airports will let this pass or be forced to hand check your film. To date we have not experienced damage by x-ray from shipping, either by local or international, POST, FEDEX, UPS or DHL. If you have trepidations about this fact feel free to write "FILM - DO NOT X-RAY" "UNPROCESSED FILM - HAND CHECK ONLY " on your package.